Do You Have Any Questions?

We have answers (Well, most of the time!)

    • Choose your favourite jewellery piece and click “Add to Cart”.
    • You’ll be taken to your shopping cart.
      • To continue with your purchase, click “Place Order”.
      • To browse more items, click “Continue Shopping”.
    • Enter your name, contact number, email address, and your billing and shipping address.
    • Proceed to the payment section and select your preferred payment method.
    • Once your order is placed, you’ll receive a confirmation email at the address you provided.
    • And that’s it — your order is on its way!
  • www.swaroop.ch

    You can make payments through

    > Twint

    > E- Banking

  • Yes, our prices are fixed. We believe in transparency and fairness, and we place great importance on offering highquality jewellery at honest, consistent prices.

  • Yes, there is an additional shipping fee. Orders within Switzerland can be placed directly through our website. For international enquiries, please contact us at info@swaroop.ch we’re happy to assist you.

    • Within Switzerland: Usually 2–5 business days after payment is received.
    • International shipping: Delivery time varies by country. Contact us for more details.
  • Payment is required before we can process your order.

  • Returns are accepted only if:

    • The item was damaged during delivery
    • You received an incorrect product you must notify us within 24 hours of receiving your order.
      Products must be unworn and in original packaging.
  • Some individuals may experience allergic reactions to nickel.
    Please note that Swaroop Jewellery cannot accept liability for any allergic reactions. We always recommend checking your sensitivity to certain metals before making a purchase.

  • To preserve shine and longevity, we recommend:

    • Avoiding water, perfume, lotions
    • Removing jewellery before showering or swimming
  • Yes!
    If you’d like to customise your jewellery, contact us at info@swaroop.ch.
    We love creating pieces that are uniquely yours. Custom orders typically take 2–4 weeks, depending on the design.

  • Yes. Visits are by appointment only.